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COMPANY PROFILE

AC Digital Energy was established in 1991 and is the regional business partner for Riello Aros UPS systems, one of the largest and most respected UPS manufacturers in the world based in Italy. AC Digital Energy represents Riello Aros in the Western & Eastern Cape as part of the Riello Aros nationwide distribution channel along with agents in Johannesburg and Durban.

Riello Aros have become a trusted brand by investing heavily in research and development along with a thorough test phase before release onto the market to ensure customers are supplied with modern UPS with proven reliability. The Riello Aros product portfolio includes a wide range of state-of-the-art Uninterruptible Power Supply systems (UPS) ranging from 400 VA to 6.4 MVA designed to support a wide variety of loads from single user to data centre environments and including emergency lighting, medical, industrial and general loads.

The Riello Aros design philosophy complements our commitment to provide power quality products and services that enable our customers to focus on their core business and along with our commitment to provide quality after sales service and support ensure that power quality and reliability are not barriers to your success. Our specialised expertise enables us to find the correct solution to meet our customer’s requirements. 

Key factors to our success has been to specialise in ONLY offering UPS systems and our acknowledged technical expertise, giving our customers the assurance of knowing that there are factory trained technical staff available and supporting infrastructure in place to assist with any queries or problems. In addition, we recognise that UPS systems are long term purchases and specialise in offering swift and competent after sales support in recognition of the fact that our UPS are supporting your core business.

OUR MISSION


Core values
•    Technical expertise
•    Client orientation
•    Mutual trust and respect
•    Quality after sales service
•    Preventative maintenance

Core purpose
•    To offer competitively priced high end UPS with the benefits of a proven heritage for
      consistent reliability and compliance with the latest European standards while keeping up to
      date with technology and to provide pre and after sale service levels that excel.


Envisioned future
•    To be regarded as the most respected and trusted UPS service provider by contractors,
      engineers and customers alike.


SERVICES

•    Trained sales staff are available to guide customers to the best suited UPS solution.

•    24 hour technical support and full spares kits held locally resulting in minimum downtime.
•    A fully equipped workshop where repairs to small UPS take place.
•    Preventative maintenance schedules or contracts created to suit the client’s requirements.
•    In-house training and hands on end users training provided free of charge.
•    We have standardised on Fluke instrumentations to ensure the highest standards are
     maintained.

•    All test equipment is calibrated annually.
•    Documented procedures for new installations and after-sales scheduled preventative
     maintenance to ensure that the client can be sure of consistent high quality service from AC
     Digital Energy.




Physical address: 5 Track Crescent, Off Station Road, Montague Gardens Postal address: Postnet Suite 79, Private Bag X7, Chempet, 7442 Tel: +27 21 551 1773/4/5 , Fax: +27 21 551 1777 , e-mail: info@acdigitalenergy.co.za 
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